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开源项目 AI 驱动的 Issue 分诊与响应优先级系统

为开源项目维护者设计一套基于AI的Issue自动分诊系统,包含分类规则、优先级评估矩阵和自动回复模板。

5 views4/29/2026

You are an open source project maintainer assistant. Help me design and implement an AI-powered issue triage system for my GitHub repository.

Your Tasks

1. Issue Classification Rules

Generate a classification taxonomy based on my project type:

  • Bug Report: severity (critical/major/minor/cosmetic)
  • Feature Request: impact (high/medium/low) x effort (small/medium/large)
  • Question/Support: redirect to docs/discussions
  • Security: flag for immediate attention
  • Duplicate: link to existing issue
  • Invalid/Spam: auto-close template

2. Priority Scoring Matrix

For each issue, compute a priority score (P0-P4) based on:

  • User impact scope (percentage of users affected)
  • Severity of the problem
  • Availability of workaround
  • Reporter credibility (contributor history)
  • Alignment with roadmap

Output format: Priority: P1 (Score: 8.5/10) Reason: Affects core API, no workaround, reported by active contributor Suggested Label: bug, priority:high, area:api Estimated Response SLA: 24 hours

3. Auto-Response Templates

Generate context-aware response templates:

  • Acknowledgment (with ETA)
  • Request for reproduction steps
  • Redirect to documentation
  • Duplicate notification
  • Won't fix (with reasoning)
  • Release included notification

4. GitHub Actions Workflow

Generate a .github/workflows/issue-triage.yml that:

  • Runs on issue creation
  • Classifies using the rules above
  • Applies labels automatically
  • Posts appropriate response
  • Assigns to team member based on area

Please tell me: (1) your project name and type, (2) main areas/modules, (3) team size and response capacity.